Weekend Library Specialist

Company: Stanford University
Location: Palo Alto
Posted on: November 20, 2024

Job Description:

Note: This 50% schedule requires weekend and evening hours. Benefits for this job require employee contribution.The Stanford Libraries seeks a collaborative, dynamic, outgoing and service-oriented Weekend Library Specialist to provide outstanding frontline customer services for the Library Circulation team at the Cecil H. Green Library. This is a 50% (20 hrs/week) position with a Friday-Sunday schedule. Additional hours may be available.Stanford Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant. We seek a team member who is ready to share their skills and perspectives in a highly collaborative environment. We value colleagues who perform effectively in and contribute successfully to a diverse, multicultural workplace environment.About Stanford Libraries:Stanford Libraries is a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships.About the Position:The Weekend Library Specialist is a member of the Circulation team, and primarily staffs the service desks, with direct customer service responsibilities for most of the shift. The Specialist will develop broad knowledge about library services, policies, and resources and effectively communicate these to our patrons. The Specialist assists users with our catalog, finding materials within our building, answering a variety of library and campus-related questions, and performing routine transactions such as book check-in and check-out.When serving as a backup to our service desk, the Library Specialist will also process new books, prepare returned books, and help with project work in the Stacks (such as managing shelved collections, finding items that need records updated, shifting book collections and performing shelving) or assist in the Media Center. In support of the Resource Sharing & Digital Delivery team, the Specialist may scan books to create PDF files of chapters or articles or pull books for lending to other libraries.We are looking for a reliable, flexible, communicative, ready-to-learn individual who enjoys customer service and working as part of a team.Work Schedule:Academic Year:--- 50% schedule: Fridays 3:45pm-7:45pm (closing the building), Saturday 9:45am-6:45pm, Sundays 12pm-9pm (1-hr meal periods). Additional hours may be available on Thursdays 6 pm-10 pm. During Intersessions (week between academic quarters) and summers, hours will change due to building schedule changes. Occasional overtime hours may be required, especially during quarterly exam weeks.Core Duties:

• Public Interaction, including job duties such as:

• Perform routine circulation functions such as checking books out to users and managing holds and returned books.
• Perform routine library privileges services (such as issuing and updating access and borrowing cards) according to established policies and procedures.
• Assist patrons with access problems, route problems to supervisor.
• Release keys and combinations to assigned study spaces and lockers.
• Answer informational questions in person and via email with clarity, accuracy, and professionalism.
• Instruct users in the use of the library catalog and other basic informational resources.
• Materials Processing, may include job duties such as:
  • Receive and prepare new acquisitions and items paged from off-auxiliary libraries.
  • Process new books prior to shelving and notify requesting patrons of availability.
  • Collection Maintenance, may include job duties such as:
    • Screen and evaluate circulated materials for a variety of treatment options (i.e. repair, bindery).
    • Perform searches for missing items.
    • Perform and monitor material transfers between locations.
    • Perform stacks maintenance activities (shelving, shifting, book pulling) and quality control checks on stacks.
    • Use regular reports to identify materials needing record updates or transfers.
    • Computing Support, including job duties such as:
      • Monitor library email account and reports.
      • Assist users and perform basic troubleshooting for library technology such as photocopiers, printers, microfiche readers, etc.
      • Building duties, may include job duties such as:
        • Opening and/or closing activities such as managing doors, lights, and computers.
        • May perform walk-throughs to monitor or clear the building of all patrons.
        • Investigate door alarms, report building or patron incidents to supervisors, Facilities and/or public safety as appropriate.
        • Assist in supervision, including job duties such as:
          • May assist with training student or hourly staff in routine service desk operations or routine collection maintenance activities, usually through demonstrating, shadowing, or answering questions. May assist supervisor in hiring activities.* - Other duties may also be assigned.MINIMUM REQUIREMENTSEducation and Experience: - Two-year college degree plus one or more years of experience in an academic library, or equivalent combination of education and relevant experience.Knowledge, Skills and Abilities:
            • Experience with direct interaction with patrons.
            • Demonstrated computer literacy with word processing, spreadsheets, and communication software such as email.
            • Demonstrated interpersonal and organizational skills.
            • Able to apply judgment in choosing procedures and evaluating alternatives.
            • Demonstrated ability to perform detailed tasks accurately and efficiently.
            • Possess strong communication skills in English.
            • Demonstrated ability to be flexible and work well under pressure.
            • Record of excellent attendance.
            • Knowledge of or ability to learn call number systems.
            • Experience using or ability to learn library specific applications needed to complete tasks.Certifications and Licenses:NonePhysical Requirements:
              • Ability to push a cart weighing up to 650 lbs. that requires an initial push force up to 70 lbs.
              • Ability to work in an environment that is dusty and or moldy.
              • Ability to lift books that are up to 10 pounds.
              • Ability to kneel and reach.
              • Must be able to stand for many hours.* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.Working Conditions:--- May work in confined spaces and at heights 4-10 feet; be exposed to dust and mold; work extended hours, evenings, and weekends.Work Standards:--- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.--- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.--- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide.Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford welcomes applications from all who would bring additional dimensions to the University's research, teaching and clinical missions.The expected pay range for this position is $26.73 to $34.94 per hour. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.Why Stanford is for You:Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
                • Freedom to grow. We offer career development programs, tuition reimbursement, and course auditing.
                • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
                • A healthier you. Choose from hundreds of health or fitness classes at our world-class exercise facilities. We provide excellent health care benefits.
                • Discovery and fun. Stroll through historic sculptures, trails, and museums.
                • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.University Libraries, Stanford, California, United States.We're always looking for people who can bring new perspectives and life experiences to our team. Found the perfect role and ready to apply? Learn more on what to expect next.
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Keywords: Stanford University, Lodi , Weekend Library Specialist, Other , Palo Alto, California