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Call Center Representative

Company: VirtualVocations
Location: Concord
Posted on: November 12, 2024

Job Description:

A company is looking for a Call Center Representative to assist shareholders with inquiries in a remote setting.



Key Responsibilities

Respond to phone inquiries in a timely and professional manner
Perform research during and after calls to resolve issues
Document call notes and maintain required performance metrics


Required Qualifications

High School diploma or equivalent
At least 1 year of high-volume call center experience
Previous experience in a high-touch customer service role
Comfortable using technology and working in multiple systems
Flexibility regarding schedule and daily duties

Keywords: VirtualVocations, Lodi , Call Center Representative, Other , Concord, California

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