Provider Support Line Representative

Company: VirtualVocations
Location: Hayward
Posted on: October 31, 2024

Job Description:

A company is looking for a MRS Provider Support Line Representative (Remote).
Key Responsibilities

Assist providers with inquiries related to claims, contracts, authorizations, and services
Document all calls and routing activities in the electronic information system
Research and resolve provider inquiries, ensuring appropriate follow-up and referrals

Qualifications, Training, and Education

Bachelor's degree in a Human Services field
Two years of post-degree progressive experience in similar services
Preference for candidates with 2+ years in a network management-related role
Knowledge of MH/SU/DD service array and Medicaid waivers
Ability to learn and master various information technology systems

Keywords: VirtualVocations, Lodi , Provider Support Line Representative, Other , Hayward, California

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