Senior Customer Enablement Program Manager

Company: Databricks Inc.
Location: San Francisco
Posted on: November 6, 2024

Job Description:

While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered.As a Senior Program Manager within the Global Customer Enablement Practice, you will have the unique opportunity to shape how Databricks training and enablement goes to market to customers globally.You will report to the Global Customer Enablement Practice Director and help develop and execute strategies that enable our GTM Teams - Sales, Field Engineering, Marketing as well as regional Customer Enablement Teams - to be more effective in positioning the value of training to customers. You will leverage your expertise in effective communications to develop compelling enablement material, and own the distribution and enablement of strategies and offerings to GTM Teams.This is an exciting opportunity for a motivated and innovative entrepreneur with a passion for working across departments and across regions.The impact you will have:

• Support the development of global customer enablement strategies and programs that increase the Databricks trained users base within customer accounts at scale.
• Own the execution of strategies and adoption of programs.
• Launch and maintain standard operating procedures and supporting resources to make it easier and faster for GTM Teams to drive training with customers.
• Track impact and maintain accountability of programs with reports and actionable insights.
• Collaborate with cross-functional partners to integrate programs and resources into GTM motion.What we look for:
  • 6+ years of technical program management and stakeholder management experience in an enterprise technology company.
  • Ability to develop compelling stories based on data and motivate stakeholders and leaders to action.
  • Experience creating scalable and simple processes and resources that are adopted by cross-functional teams.
  • Experience working in or with go-to-market teams, such as professional services, customer success, marketing, sales.
  • Experience building insights-rich and actionable reports.
  • Strong communications and presentation skills.Pay Range TransparencyDatabricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.Zone 1 Pay Range: $90,000 - $159,200 USDAbout DatabricksDatabricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Cond-- Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow.BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit .Our Commitment to Diversity and InclusionAt Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.ComplianceIf access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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