AIRLINE ACCOUNT MANAGER STARTING AT 66560K BONUS
Company: Hallmark Aviation Services
Location: San Francisco
Posted on: October 19, 2024
Job Description:
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Hallmark Aviation is seeking an AIRLINE ACCOUNT MANAGER to provide
Exceptional service
to our WORLD CLASS International Airlines at SFO airport.
The Airline Account Manager leads the airline operational and
administrative processes while coordinating with the airline
client/station manager to meet high quality standards.
Airline Business Manager Summary:
- Maximize airline account revenues and profitability; Control
the budget for labor costs and allocation
- Ensure that airline account operates according to schedule and
service level agreements
- Oversee the long-term analysis of manpower needs, groom
potential leaders
- Manage, input, and update employee attendance records and
ensure appropriate shift coverage using Attendance Enterprise
timekeeping system
- Develop and cultivate strong customer
relations/retention
- Support, hire, train their airline account team; coordinates
between Human Resources, Training and Quality Assurance department
to ensure a compliant and pleasant work environment
- Provide hands-on supervision of the staff and delegate
workload
- Provide direct customer relations support
- Ensure cross training of staff members and monitor mandatory
training
- Administer performance recognition and reward
program(s)
- Carry out disciplinary action and motivational activities when
needed
- Process promotion, demotion and termination paperwork
- Enforce company policies and procedures (including safety,
security, and uniform & grooming standards)
Preferred Skills and Experience
- Proven LEADERSHIP abilities and ORGANIZATIONAL skills
- Familiarity with the Aviation industry (or B2B crack):
Ticketing experience, passenger service experience
- PC basics (Outlook, Microsoft Word, Powerpoint, Excel, Adobe
PDF, etc.)
- Excellent interpersonal, coaching and counseling
skills
- Self-driven focus on Customer and Client satisfaction
- Ability to excel under pressure of meeting extreme
deadlines
- Able to communicate effectively, both verbally and in
writing
- Experienced in planning a roster and monitoring work
schedules
- Able to solve daily problems and make quick decisions within
the operation
- Able to work varied hours, and flexible to travel if
needed.
Apply online today!
https://hallmark-aviationcareers.silkroad.com/
Essential Requirements:
- PREVIOUS AIRLINE EXPERIENCE
- At least 18yrs old, with a High School Diploma or
G.E.D.
- English proficient, other languages may be required
- Basic Math Skills: Adding, Subtracting, Division, and
Multiplying
- Computer Literate
- Able to stand, bend, squat, reach, grasp and pick up items;
occasional lifting up to 70lbs
- Reading & comprehension of reference materials, instructions,
policies & procedures
Basic Requirements:
- Valid US work authorization
- Professional demeanor and exceptional presentation
- Flexible schedule & availability
- Background Check, Fingerprinting required
- Drug Screen required on day of hire
Required Skills
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Required Experience
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Qualifications:
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Keywords: Hallmark Aviation Services, Lodi , AIRLINE ACCOUNT MANAGER STARTING AT 66560K BONUS, Executive , San Francisco, California
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